Phishing Simulation
Service
Your people are the most targeted attack surface in any organization. MST Networks runs realistic spear-phishing, vishing, and smishing campaigns that measure exactly how your employees respond under real social engineering pressure — then trains them to do better.
What is Phishing Simulation?
Phishing simulation involves sending carefully crafted, realistic phishing emails (or calls/SMS) to your employees to test whether they would fall for social engineering attacks. Unlike real attacks, these are fully controlled, safe, and designed to measure and improve your organization's human security layer.
Over 90% of successful breaches start with a phishing email. Our simulation identifies which employees, departments, and roles are most vulnerable — and delivers targeted training to close those gaps before real attackers exploit them.
What’s Included?
- Custom-branded phishing email campaigns mimicking realistic threat techniques and pretexts
- Spear-phishing: highly targeted emails using OSINT-sourced personal and company details
- Vishing (voice phishing) and smishing (SMS phishing) campaigns available
- Department-level and role-level click-through rate analysis and risk scoring
- Credential capture testing via simulated landing pages (no real credentials stored)
- Immediate post-click security awareness training for employees who interact
- Comprehensive report: risk scoring, department breakdown, and remediation roadmap
- Compliance evidence mapped to ISO 27001, ISO 9001, SOC 2, NIST CSF, and CIS Controls
- Which departments have the highest click-through and credential submission rates
- Which phishing pretexts your employees fall for most (IT alerts, HR, executive impersonation)
- Whether employees report suspicious emails to your SOC or IT team
- How quickly your security team detects and responds to campaign indicators
Campaign Types
We tailor each campaign to your industry, threat model, and the social engineering techniques most relevant to your risk profile.
Spear-Phishing Email
Highly targeted emails using publicly available information about your employees — LinkedIn data, company news, internal language — to craft convincing lures. Tests whether employees can identify even sophisticated, personalized attacks. Industry average click rate: 30% untrained.
Vishing (Voice Phishing)
Realistic phone calls impersonating IT support, HR, or executive leadership. Tests whether employees disclose credentials, access details, or sensitive information under social pressure over the phone. Particularly effective against help desk and finance teams.
Smishing (SMS Phishing)
SMS messages impersonating delivery notifications, IT alerts, or HR communications. Tests whether employees click malicious links on mobile devices — often a blind spot in corporate security policies and MDM configurations.
Credential Harvesting
Simulated login pages that mirror your corporate SSO, Microsoft 365, or Google Workspace portals. Measures how many employees enter credentials on convincing fake pages — the most dangerous phishing outcome in any organization.
Malicious Attachment
Emails with simulated malicious attachments (PDFs, Office documents, ZIP files) that track opens and macro-enable events. Tests whether employees open unexpected attachments and whether endpoint controls block execution.
Executive Impersonation (BEC)
Business Email Compromise simulations impersonating your CEO, CFO, or board members. Tests whether employees comply with urgent, unusual requests from apparent senior leadership — the highest-value phishing vector by financial impact.
How the Engagement Works
Campaign Design
We work with your team to select target departments, phishing pretexts, campaign duration, and difficulty level. All templates are reviewed and approved before launch.
Campaign Execution
Phishing emails (or calls/SMS) are sent to agreed targets over the campaign period. Click-through, credential submission, attachment opens, and reporting behavior are tracked in real time.
Awareness Training
Employees who interact with phishing content receive immediate, non-punitive security awareness training explaining what they missed and how to identify real attacks in future.
Report & Remediation
A full report is delivered within 48 hours: department risk scores, click-through rates, credential exposure rates, SOC reporting rates, and a targeted training roadmap.
Industry Benchmark Data
Phishing simulation measurably reduces human risk over successive campaigns. Here is what the data shows.
CLICK-THROUGH RATE REDUCTION
HIGH-RISK DEPARTMENTS
- Finance & Accounts Payable (BEC / wire fraud targeting)
- HR & Recruitment (credential harvesting via fake portals)
- IT Help Desk (vishing for password resets)
- Executive Assistants (CEO impersonation / urgent requests)
- New employees in first 90 days (highest click rates)
COMPLIANCE FRAMEWORKS COVERED
- ISO 27001 — Annex A.7 (Human Resource Security)
- ISO 9001 — Quality Management System
- NIST CSF — PR.AT (Awareness and Training)
- SOC 2 Type II — CC1.4 (Security Awareness)
- CIS Controls — Control 14 (Security Awareness Training)
- GDPR Article 32 — Appropriate technical and organisational measures
Why Phishing Simulation Matters
No firewall, EDR, or SIEM can stop a trained employee from clicking a convincing link. Simulation builds the human firewall.
MST Networks Phishing Service
Human Layer Security Testing — Designed for Enterprise
MST Networks’ phishing simulation service delivers realistic, multi-vector social engineering campaigns with full department-level analytics, immediate post-click training, and compliance-ready reporting. Every campaign is scoped, approved, and legally governed by a signed Rules of Engagement document. Your employees are never punished — they are trained.
Unlike generic phishing tools, our campaigns use OSINT-enriched targeting, custom-branded templates, and realistic threat pretexts drawn from active threat intelligence — so your team faces the same techniques real adversaries use against organizations like yours.
How Vulnerable Is Your Human Layer?
Find out with a phishing simulation designed for your organization. Book a scoping call with our team today.